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  • This was what went down yesterday at only the introductory phase๐Ÿ˜œ๐Ÿ˜œ๐Ÿ˜œ
Imagine what today's class will look like when we finish ๐Ÿค—๐Ÿค—๐Ÿค—
.

When I teach I like to take you through my journey which comprises of my wins and failures at the same time. I love to teach with case studies and break down lecture with numbers that is very practical
.

This is nothing compared to the advanced mini importation class that will walk you down through practical session, tips , tricks and industry secrets I've learnt in the past 2 years of doing this business ๐Ÿ˜ƒ๐Ÿ˜ƒ๐Ÿ˜ƒ
.

If you were in class, was it worth your time and data at least??๐Ÿคฃ๐Ÿคฃ๐Ÿคฃ Leave a comment below ๐Ÿ‘‹๐Ÿ‘‹
  • This was what went down yesterday at only the introductory phase๐Ÿ˜œ๐Ÿ˜œ๐Ÿ˜œ
    Imagine what today's class will look like when we finish ๐Ÿค—๐Ÿค—๐Ÿค—
    .

    When I teach I like to take you through my journey which comprises of my wins and failures at the same time. I love to teach with case studies and break down lecture with numbers that is very practical
    .

    This is nothing compared to the advanced mini importation class that will walk you down through practical session, tips , tricks and industry secrets I've learnt in the past 2 years of doing this business ๐Ÿ˜ƒ๐Ÿ˜ƒ๐Ÿ˜ƒ
    .

    If you were in class, was it worth your time and data at least??๐Ÿคฃ๐Ÿคฃ๐Ÿคฃ Leave a comment below ๐Ÿ‘‹๐Ÿ‘‹

  •  16  3  15 August, 2019
  • As I walk through the street called Instagram I see so many disgusting things on here. People begging money up and down for ulcer drugs for themselves and their babies almost on all pages you follow ๐Ÿ™„๐Ÿ™„๐Ÿ™„
.

You can't learn something and be useful to yourself,family, parents etc. How long will you keep BEGGING ๐Ÿ˜๐Ÿ˜๐Ÿ˜
.

The worst is when I go to your page especially business owners and I see you posted last 7 days ago, you must be joking ๐Ÿ˜ฒ๐Ÿ˜ฒ๐Ÿ˜ฒ In the last two days, my schedule has been so tight but yet I try not to post less than 5 times no matter how busy
.

I was on the road today travelling down to the east from 8am till around 5 pm yet if I see network I will post, most of the time no network. Yet some will stay here and expect magic to happen ๐Ÿ™„๐Ÿ™„ Start posting on your page, quit begging for money. You too can be a celebrity ๐Ÿ˜ฏ๐Ÿ˜ฏ๐Ÿ˜ฏ
  • As I walk through the street called Instagram I see so many disgusting things on here. People begging money up and down for ulcer drugs for themselves and their babies almost on all pages you follow ๐Ÿ™„๐Ÿ™„๐Ÿ™„
    .

    You can't learn something and be useful to yourself,family, parents etc. How long will you keep BEGGING ๐Ÿ˜๐Ÿ˜๐Ÿ˜
    .

    The worst is when I go to your page especially business owners and I see you posted last 7 days ago, you must be joking ๐Ÿ˜ฒ๐Ÿ˜ฒ๐Ÿ˜ฒ In the last two days, my schedule has been so tight but yet I try not to post less than 5 times no matter how busy
    .

    I was on the road today travelling down to the east from 8am till around 5 pm yet if I see network I will post, most of the time no network. Yet some will stay here and expect magic to happen ๐Ÿ™„๐Ÿ™„ Start posting on your page, quit begging for money. You too can be a celebrity ๐Ÿ˜ฏ๐Ÿ˜ฏ๐Ÿ˜ฏ

  •  14  2  13 August, 2019
  • 1. The hygiene state of the facility. When people pay for a room, they expect a clean space that is free of the smell of dust, mold, etc. Customers are constantly judging you. They check the bathroom, drawers in the rooms, behind the WC, water heater, under the bed, behind the famous hanging curtain,  etc, 
2. Security. Ensure that your camera is still working, check the door locks and ensure you keep track of the logs with electronic keys. Your security staff are not supposed to be dating or hanging out with staff - dangerous combo. 
4. Safety . No one wants to stay in a place that has open electric junction boxes, wires on the walkway, broken tiles , faulty electric plugs, no fire alarms, etc. With fire alarms, trainings and fire drills are important. 
4. The interior - Please pay attention to the interior, there should be a theme, it is a commercial space and should be beautiful. Broken pieces of furniture and dilapidated furnishing should be replaced. The bedsheet should be white not โ€œI was once whiteโ€ or โ€œstruggling light brown โ€œ .

5. The systems + process + structure should be clearly defined. Customers know when you donโ€™t have this together . They see through your excuses and โ€œ patch patch โ€œ process . Sometimes, that why they asked for a ridiculous discount.
  • 1. The hygiene state of the facility. When people pay for a room, they expect a clean space that is free of the smell of dust, mold, etc. Customers are constantly judging you. They check the bathroom, drawers in the rooms, behind the WC, water heater, under the bed, behind the famous hanging curtain, etc,
    2. Security. Ensure that your camera is still working, check the door locks and ensure you keep track of the logs with electronic keys. Your security staff are not supposed to be dating or hanging out with staff - dangerous combo.
    4. Safety . No one wants to stay in a place that has open electric junction boxes, wires on the walkway, broken tiles , faulty electric plugs, no fire alarms, etc. With fire alarms, trainings and fire drills are important.
    4. The interior - Please pay attention to the interior, there should be a theme, it is a commercial space and should be beautiful. Broken pieces of furniture and dilapidated furnishing should be replaced. The bedsheet should be white not โ€œI was once whiteโ€ or โ€œstruggling light brown โ€œ .

    5. The systems + process + structure should be clearly defined. Customers know when you donโ€™t have this together . They see through your excuses and โ€œ patch patch โ€œ process . Sometimes, that why they asked for a ridiculous discount.

  •  22  2  4 July, 2019
  • Just thought to re-introduce myself.  Have a productive month.
  • Just thought to re-introduce myself. Have a productive month.

  •  54  9  1 July, 2019
  • Itโ€™s another amazing week and you will need courage to stay productive, wade distractions and keep it moving. Whether you have a lot on your plate and you are perturbed or you are pretty sure of exactly what to do, you will still need courage. So go ahead, start, stay brave and consistent today and keep that same momentum throughout the week. Great week ahead.
  • Itโ€™s another amazing week and you will need courage to stay productive, wade distractions and keep it moving. Whether you have a lot on your plate and you are perturbed or you are pretty sure of exactly what to do, you will still need courage. So go ahead, start, stay brave and consistent today and keep that same momentum throughout the week. Great week ahead.

  •  37  3  24 June, 2019
  • The more equipped your team members are, the more empowered they are to grow your business. Your products will be sold better, you will reap increased revenue if your team members are well informed, guided and encouraged to give more to the work. Ultimately, your customers will be happier and of course it means more money. I had so much fun teaching them yesterday. They asked many questions and we answered them. At the end of the day, we had another hotel team who got equipped better for work. It has been two days and itโ€™s a wrap. A few more teams to go before the month wraps up. 
For enquiries call 09016697358 or send a DM. Have a great day.
  • The more equipped your team members are, the more empowered they are to grow your business. Your products will be sold better, you will reap increased revenue if your team members are well informed, guided and encouraged to give more to the work. Ultimately, your customers will be happier and of course it means more money. I had so much fun teaching them yesterday. They asked many questions and we answered them. At the end of the day, we had another hotel team who got equipped better for work. It has been two days and itโ€™s a wrap. A few more teams to go before the month wraps up.
    For enquiries call 09016697358 or send a DM. Have a great day.

  •  34  10  20 June, 2019
  • A guest, diner, visitor forms an opinion about your business in the first 15mins. The first 1 min is critical but you have 14mins to redeem yourself or help him make a conclusion.

If you have a brick and mortar like a hotel, restaurant, etc. Take note to ensure that your brand is properly represented at the security gate, parking lot, reception area, etc. The business culture always sips through.

Guests and visitors, diners, etc always look out for these 3 things:M in the first few 5 mins. 
1. The hygiene state of your facility. ( Is it sparkling clean or dirty?) Make no mistake, they can see it from the gate. 
2. Your welcome committee ; the security team, receptionists, etc. (Do they mind their business, are they cordial, do they look clean , organized and happy?) 3. Your reception area - Is it set up to receive people or is just bam bum move like a holding area with no real intentions. Do you have a washroom at the reception area, etc.

If you want to know what people think, do a survey and ask 50 random visitors or guests for the next 3 days in the week; find out what impression they have or had about your business and get the feedback. Remember, impressions affects word of mouth marketing.
  • A guest, diner, visitor forms an opinion about your business in the first 15mins. The first 1 min is critical but you have 14mins to redeem yourself or help him make a conclusion.

    If you have a brick and mortar like a hotel, restaurant, etc. Take note to ensure that your brand is properly represented at the security gate, parking lot, reception area, etc. The business culture always sips through.

    Guests and visitors, diners, etc always look out for these 3 things:M in the first few 5 mins.
    1. The hygiene state of your facility. ( Is it sparkling clean or dirty?) Make no mistake, they can see it from the gate.
    2. Your welcome committee ; the security team, receptionists, etc. (Do they mind their business, are they cordial, do they look clean , organized and happy?) 3. Your reception area - Is it set up to receive people or is just bam bum move like a holding area with no real intentions. Do you have a washroom at the reception area, etc.

    If you want to know what people think, do a survey and ask 50 random visitors or guests for the next 3 days in the week; find out what impression they have or had about your business and get the feedback. Remember, impressions affects word of mouth marketing.

  •  29  4  18 June, 2019
  • CUSTOMER EXPERIENCE = THE IMPRESSION YOU LEAVE WITH YOUR CUSTOMERS

Yeah! Itโ€™s another week. Another opportunity to make happy customers. I had an amazing time last week. The height for me was when my client said , Ntewak , you gave me peace and took the load off me. Yes, he was quite impressed and happy. โ€œYou can call me a burden bearerโ€๐Ÿคฆ๐Ÿปโ€โ™€๏ธ ๐Ÿ“Œ 
I know we want our investments to yield returns exponentially. Investing in customer experience in our businesses is such a huge deal. Doing this will increase your word of mouth marketing which results in more eyes meaning more customers and more sales. Your customers will build brand loyalty and affinity, evangelize your product or service and refer friends , family, loved ones and leave you positive reviews that will help retain more customers and earn more revenue. ๐Ÿ“Œ 
So the question is - last week , did you get feedbacks from customers ? How did you do in terms of your service? What impression did you give them? How much are you doing to invest in your customer experience? How is your customer service? Any complains about your food, lodging , service, staff- anything? ๐Ÿ“Œ 
I charge you to get on the wheels and sweep everyone who stops by off their feet this week. Make them happy. And if you are are not sure how to set things up to keep your customers happy; click the link in the bio, letโ€™s get you started with our free consultation.
  • CUSTOMER EXPERIENCE = THE IMPRESSION YOU LEAVE WITH YOUR CUSTOMERS

    Yeah! Itโ€™s another week. Another opportunity to make happy customers. I had an amazing time last week. The height for me was when my client said , Ntewak , you gave me peace and took the load off me. Yes, he was quite impressed and happy. โ€œYou can call me a burden bearerโ€๐Ÿคฆ๐Ÿปโ€โ™€๏ธ ๐Ÿ“Œ
    I know we want our investments to yield returns exponentially. Investing in customer experience in our businesses is such a huge deal. Doing this will increase your word of mouth marketing which results in more eyes meaning more customers and more sales. Your customers will build brand loyalty and affinity, evangelize your product or service and refer friends , family, loved ones and leave you positive reviews that will help retain more customers and earn more revenue. ๐Ÿ“Œ
    So the question is - last week , did you get feedbacks from customers ? How did you do in terms of your service? What impression did you give them? How much are you doing to invest in your customer experience? How is your customer service? Any complains about your food, lodging , service, staff- anything? ๐Ÿ“Œ
    I charge you to get on the wheels and sweep everyone who stops by off their feet this week. Make them happy. And if you are are not sure how to set things up to keep your customers happy; click the link in the bio, letโ€™s get you started with our free consultation.

  •  56  7  17 June, 2019
  • This is to appreciate everyone who has supported this page one way or the other. Our sole purpose is to use this medium to educate , inform and shape our hospitality businesses by helping us offer greeting services that will drive repeat patronage so that we can smile to the bank. To those who patronized our services, referred us to other people, consumed our contents , liked , commented and even disliked our posts - thank you so much for keeping us in business.  I am super appreciative to those who send DMs constantly to thank us for our work. God bless. We will strive and continue to give value through our posts. However, if you are running a food business , hotel, lodging facility , restaurants and you have any concerns or questions with regards to offering excellent services , customer experience or your business in general- Marketing, operations, etc, please feel free to send a DM. You know how we do it. You can also clink the link in the bio to book a FREE consultation. Have a productive week.
  • This is to appreciate everyone who has supported this page one way or the other. Our sole purpose is to use this medium to educate , inform and shape our hospitality businesses by helping us offer greeting services that will drive repeat patronage so that we can smile to the bank. To those who patronized our services, referred us to other people, consumed our contents , liked , commented and even disliked our posts - thank you so much for keeping us in business. I am super appreciative to those who send DMs constantly to thank us for our work. God bless. We will strive and continue to give value through our posts. However, if you are running a food business , hotel, lodging facility , restaurants and you have any concerns or questions with regards to offering excellent services , customer experience or your business in general- Marketing, operations, etc, please feel free to send a DM. You know how we do it. You can also clink the link in the bio to book a FREE consultation. Have a productive week.

  •  80  15  10 June, 2019
  • SWIPE LEFT TO LEARN MORE

If you have a food business, have a lodging facility - restaurant, fastfood services , take-out meals , packed meals, hotel, guest house, hotel apartments, etc. 
Up for grabs , a FREE consultation that will change your customer service. Click the link in the bio now.
  • SWIPE LEFT TO LEARN MORE

    If you have a food business, have a lodging facility - restaurant, fastfood services , take-out meals , packed meals, hotel, guest house, hotel apartments, etc.
    Up for grabs , a FREE consultation that will change your customer service. Click the link in the bio now.

  •  31  1  6 June, 2019
  • YOUR BUYING PROCESS
In going through the buying process, your customer should find it easy , simple, comfortable and โ€œstresslessโ€  to order, confirm, receive , consume or use the product, dispose packaging and give you feedback or even access information and help. This can make them come back to buy or never buy from you again.  E.g. you sell take out meals in your restaurant/bukka. 
Do they need to wait for too long to be attended to? If they order online, how long does it take someone to respond or to pick the call? Who picks the call? How many mins does it take a hostess to take their order? After taking the order, what is the next step? What happens in the kitchen? How is the meal arranged and packed in the takeaway or takeout pack?  What  process do you in place in place to ensure that the necessary items are put in the pack like serviette, cutlery, dips, etc. Is it securely positioned in the pack to avoid spills? Or do we have a long list of instructions on how to handle the pack? Are the different meals wrapped in different packs or do you throw in everything in one pack? 
In your hotel, how long does it take a customer to be checked in and why does it take that long? How long does your room service take? 
Remember, the idea is to create a memorable experience for your customer. 
Check your buying process for areas that need  improvement. Confirm how much complain, praises and appreciation you get for your services. If you have many complains about a particular thing thatโ€™s a red flag and if you have never received any appreciation or praise about your buying process thatโ€™s a red flag too. Fix it. 
However, if you need help with looking at your buying process or your customer service in general, you are in luck, click the link and book a FREE consultation.
  • YOUR BUYING PROCESS
    In going through the buying process, your customer should find it easy , simple, comfortable and โ€œstresslessโ€ to order, confirm, receive , consume or use the product, dispose packaging and give you feedback or even access information and help. This can make them come back to buy or never buy from you again. E.g. you sell take out meals in your restaurant/bukka.
    Do they need to wait for too long to be attended to? If they order online, how long does it take someone to respond or to pick the call? Who picks the call? How many mins does it take a hostess to take their order? After taking the order, what is the next step? What happens in the kitchen? How is the meal arranged and packed in the takeaway or takeout pack? What process do you in place in place to ensure that the necessary items are put in the pack like serviette, cutlery, dips, etc. Is it securely positioned in the pack to avoid spills? Or do we have a long list of instructions on how to handle the pack? Are the different meals wrapped in different packs or do you throw in everything in one pack?
    In your hotel, how long does it take a customer to be checked in and why does it take that long? How long does your room service take?
    Remember, the idea is to create a memorable experience for your customer.
    Check your buying process for areas that need improvement. Confirm how much complain, praises and appreciation you get for your services. If you have many complains about a particular thing thatโ€™s a red flag and if you have never received any appreciation or praise about your buying process thatโ€™s a red flag too. Fix it.
    However, if you need help with looking at your buying process or your customer service in general, you are in luck, click the link and book a FREE consultation.

  •  24  3  3 June, 2019
  • The Hospitality Industry Conference (THIC) is an educational and networking platform which focuses on the Hospitality and tourism industries in Nigeria. This knowledge based conference provides a unique global forum for academicians, chefs, Industry leaders and key hospitality practitioners to deliberate on critical issues that will affect the future direction of tourism and the Hospitality industry in Nigeria. 
The second edition of this one-day content packed event will hold on the 15th of June, 2019 at The Civic Centre , Lagos State, Nigeria. It is themed: Shaping the future of Hospitality in Nigeria.

The features of the confereare Keynote speeches, Panel sessions, Industry Round table, High Level Networking and creative presentations, cocktail and luncheon amongst others.

Reserve your spot today.

Register NOW to attend
  • The Hospitality Industry Conference (THIC) is an educational and networking platform which focuses on the Hospitality and tourism industries in Nigeria. This knowledge based conference provides a unique global forum for academicians, chefs, Industry leaders and key hospitality practitioners to deliberate on critical issues that will affect the future direction of tourism and the Hospitality industry in Nigeria.
    The second edition of this one-day content packed event will hold on the 15th of June, 2019 at The Civic Centre , Lagos State, Nigeria. It is themed: Shaping the future of Hospitality in Nigeria.

    The features of the confereare Keynote speeches, Panel sessions, Industry Round table, High Level Networking and creative presentations, cocktail and luncheon amongst others.

    Reserve your spot today.

    Register NOW to attend

  •  41  10  28 May, 2019
  • Last week was a bit tough, I did less than I planned to and didnโ€™t quite score well as I didnโ€™t achieve everything I set out out to do. Before now, I would have beaten up myself but I am learning that itโ€™s the process that refines not the result. So, I am taking it one step at a time, if I need to tweak my tasks, re-evaluate or slow things down and allow interruptions for a greater good . I do so without feeling guilty but I keep my eyes on the goal. I also remind myself daily that I cannot be all things to all men. Itโ€™s another week and I pray that you find clarity in your pursuits and you confidently stay true to yourself and your journey . Have an amazing week.
  • Last week was a bit tough, I did less than I planned to and didnโ€™t quite score well as I didnโ€™t achieve everything I set out out to do. Before now, I would have beaten up myself but I am learning that itโ€™s the process that refines not the result. So, I am taking it one step at a time, if I need to tweak my tasks, re-evaluate or slow things down and allow interruptions for a greater good . I do so without feeling guilty but I keep my eyes on the goal. I also remind myself daily that I cannot be all things to all men. Itโ€™s another week and I pray that you find clarity in your pursuits and you confidently stay true to yourself and your journey . Have an amazing week.

  •  55  5  27 May, 2019
  • 1. Only trained employees should answer the business phone and everyone should be trained to answer it. You never can tell when your colleague will be absent. 
2. ALWAYS greet the caller or receiver and say your name and the name of the business or organization when you call or receive a call.

3. Wear a big smile when on the phone. Makes you more pleasant and friendly and affects the sound of your voice. 
4. Speak in a clear tone, not too loud and not too low. 
5. Your words should be enunciated and slow enough for people to understand.

6. Ask for permission before putting the person on hold or transferring the call and thank them when you do. 
7. Please ensure that you return a call if a return call was promised.

8. When ending the call thank the caller or receiver. 
9. Treat angry customers on the phone with care, they may come back to buy  again; remember they were customers before they became angry. 
10. Handle rude customers politely, your brand is at stake and those watching may not know the full story.
  • 1. Only trained employees should answer the business phone and everyone should be trained to answer it. You never can tell when your colleague will be absent.
    2. ALWAYS greet the caller or receiver and say your name and the name of the business or organization when you call or receive a call.

    3. Wear a big smile when on the phone. Makes you more pleasant and friendly and affects the sound of your voice.
    4. Speak in a clear tone, not too loud and not too low.
    5. Your words should be enunciated and slow enough for people to understand.

    6. Ask for permission before putting the person on hold or transferring the call and thank them when you do.
    7. Please ensure that you return a call if a return call was promised.

    8. When ending the call thank the caller or receiver.
    9. Treat angry customers on the phone with care, they may come back to buy again; remember they were customers before they became angry.
    10. Handle rude customers politely, your brand is at stake and those watching may not know the full story.

  •  25  3  24 May, 2019
  • I called a company a few mins ago to ask for their terms of service and the guy on the phone was rude and was not ready to give me the info I needed to chose their business. Guess what! I had 3 options and his unpleasant and crass  attitude helped me to make a decision not to use them for my client. 
Today, every business is adopting the use of phone , emails, internet service, websites, ERPs, different kinds of softwares, POS terminals, machineries and all that tech stuff. They are good but you need to be intentional about adopting it into your business. It should be done in a way that can resonate with your brand and give your customers an amazing experience. Your business line or business phone should bring in business instead of driving customers. Whoever is handling the phone should be trained to answer the business phone. The person should know basics about the product or business and should be able to share these information professionally. ( It is rude for someone to ask where did you get our number from. I had to ask him if itโ€™s a private line... )

What efforts are you making today to give your customers a good experience?

P.S I really love the frame so I had to take a picture.
  • I called a company a few mins ago to ask for their terms of service and the guy on the phone was rude and was not ready to give me the info I needed to chose their business. Guess what! I had 3 options and his unpleasant and crass attitude helped me to make a decision not to use them for my client.
    Today, every business is adopting the use of phone , emails, internet service, websites, ERPs, different kinds of softwares, POS terminals, machineries and all that tech stuff. They are good but you need to be intentional about adopting it into your business. It should be done in a way that can resonate with your brand and give your customers an amazing experience. Your business line or business phone should bring in business instead of driving customers. Whoever is handling the phone should be trained to answer the business phone. The person should know basics about the product or business and should be able to share these information professionally. ( It is rude for someone to ask where did you get our number from. I had to ask him if itโ€™s a private line... )

    What efforts are you making today to give your customers a good experience?

    P.S I really love the frame so I had to take a picture.

  •  58  13  23 May, 2019
  • SWIPE LEFT

While tech is changing the world, some people also make efforts to refine some old school situation and make it relevant to 2019. They are cave-like spaces for lodging on Airbnb guys. Crazy right? I like the creativity... Airbnb is seriously competing with hotels. 
Some spaces range from $160 which is not bad. Seriously guys, would you go on a vacation in any of these?

Many things came to my mind, when I saw these like What will I dreaming about when I sleep at night? ๐Ÿคฆ๐Ÿปโ€โ™€๏ธ๐Ÿคฆ๐Ÿปโ€โ™€๏ธ
Image credit: reddit.com, swirled.com, onlyinyourstate.com
  • SWIPE LEFT

    While tech is changing the world, some people also make efforts to refine some old school situation and make it relevant to 2019. They are cave-like spaces for lodging on Airbnb guys. Crazy right? I like the creativity... Airbnb is seriously competing with hotels.
    Some spaces range from $160 which is not bad. Seriously guys, would you go on a vacation in any of these?

    Many things came to my mind, when I saw these like What will I dreaming about when I sleep at night? ๐Ÿคฆ๐Ÿปโ€โ™€๏ธ๐Ÿคฆ๐Ÿปโ€โ™€๏ธ
    Image credit: reddit.com, swirled.com, onlyinyourstate.com

  •  40  16  23 May, 2019

Top #onlinecoursesforhotels Posts

  • Please a hotel guest is paying for an experience not a bed not a plate of food. Everything in a hotel should scream excellence. It is so wrong or out of place to use the bin on the left  in a hotel bathroom. Please stop it. 
_________________________________________________________
There is a reason why pedal bins were invented. If your bathroom must have a bin, at least use a pedal bin and spare us the trouble of seeing what other people dropped in the bin. 
____________________________________________________________
This picture was taken by me in a 4-star hotel a couple of days ago and I suspect their stars. Help me spread this gospel of ensuring proper bins are used in hotel bathrooms. 
____________________________________________________________

If you are selling pedal bins, please go round some hotels, and offer your product for sale. And tell them that I said that it is wrong, if they argue, call me , I will explain. 
P.S. Get ready to create an experience for your guests with our online course launching soon.
  • Please a hotel guest is paying for an experience not a bed not a plate of food. Everything in a hotel should scream excellence. It is so wrong or out of place to use the bin on the left in a hotel bathroom. Please stop it.
    _________________________________________________________
    There is a reason why pedal bins were invented. If your bathroom must have a bin, at least use a pedal bin and spare us the trouble of seeing what other people dropped in the bin.
    ____________________________________________________________
    This picture was taken by me in a 4-star hotel a couple of days ago and I suspect their stars. Help me spread this gospel of ensuring proper bins are used in hotel bathrooms.
    ____________________________________________________________

    If you are selling pedal bins, please go round some hotels, and offer your product for sale. And tell them that I said that it is wrong, if they argue, call me , I will explain.
    P.S. Get ready to create an experience for your guests with our online course launching soon.

  •  26  7  7 February, 2019
  • Dialling 911 please help a sister. 
Enough of the wahala! 
Tag a lawyer who can help. 
If you lived near a restaurant, club , hotel that is polluting your environment with noise and you found help, what did you do? Asking for a client.
  • Dialling 911 please help a sister.
    Enough of the wahala!
    Tag a lawyer who can help.
    If you lived near a restaurant, club , hotel that is polluting your environment with noise and you found help, what did you do? Asking for a client.

  •  15  10  9 February, 2019